![]() ![]() You could see if anything in Fax Sending Fails Intermittently or Fails for Only One Recipient is helpful as well. Have you touched base with the phone company to make sure they have not changed anything on their end?ĭoes this same error occur with every number you try to dial? Call the telephone provider if line conditions fail to improve. Retry the fax reception when telephone line conditions have improved. The noise problem might go away over time. There is too much noise on the line for a valid connection between two fax machines to complete. I reviewed the error code you provided from the Interpreting Error Codes in Fax Communication Error or Fax History Reports document. Once everything passes on the fax test report, you can Test Your HP Fax Machine with the HP Fax Test Service. The fax test report will let you know if it finds any problems and how to correct them. Have you tried to run the Fax Test Report? It's usually located in the setup menu, under tools. ![]() Get Printer Updates for HP Officejet 6500A, and Officejet Pro 8500A e-All-in-One Printer Series.Get Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 Premi.HP regularly releases firmware updates that may also correct the problem you are experiencing. See this document for more information about Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector (Note: This document is not limited to Laserjet printers.) Is the printer connected directly to a wall outlet or is it in a surge protector or a power bar? We want to connect it to a wall outlet just so we can eliminate the power source as the root cause. Seems like an odd question, but the printer make a copy? It could be an issue with the scanner mechanism. How Do I Find My Model Number or Product Number? Hi see you have been troubleshooting an issue with your Officejet Pro 8600 no longer able to send faxes, and I think I may have found some more information for you.Ĭan you specify your your exact printer model for me? In your post title you say it is an 'Office Jet Pro 8600 A910' but and A910 is an Officejet 8500A. ![]()
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